Privacy policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.
Information We Collect
- Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, phone number, shipping address, and payment information.
- Usage Information: We collect information about your interactions with our website, including the pages you visit, the time spent on those pages, and the links you click.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and to improve your experience on our website.
How We Use Your Information
- To Process Orders: We use your personal information to process and fulfill your orders, including shipping, payment processing, and communication related to your orders.
- To Improve Our Services: We use your usage information to analyze how our website is used, identify areas for improvement, and enhance your browsing experience.
- To Communicate with You: We use your contact information to send you updates about your order, marketing communications, and other relevant information.
- For Security and Fraud Prevention: We use your information to protect our website and users from fraud, unauthorized access, and other security issues.
How We Share Your Information
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. Payments are processed by Razorpay, Stripe, Cashfree, PhonePe, and other third-party payment processors. Your payment information is handled by these processors and is subject to their respective privacy policies.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.
- No Sale of Personal Information: We do not sell your personal information to anyone.
Your Choices
- Account Information: You can update your account information by logging into your account on our website.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at marketing@aloweda.com or call us at +91 99722 69169.